Volkswagen urges owners to check if their cars are flagged for this recall

Volkswagen Passenger Cars Malaysia (VPCM) has just announced a recall on models produced between 2010 and 2014. A total of 6,671 vehicles have been identified to undergo inspection under the recall. If you or anyone you know owns a Volkswagen vehicle, then be sure to check if your car is affected.

Which Models

The affected models are the sixth generation Golf GTI, Eos, Passat CC, Polo, Beetle and Vento, which are equipped with a specific driver front airbag gas generator housing. These affect the Takata airbags in the car and if you remember correctly, this is not the first time that brand has offered faulty products.

The concern with the front driver airbag housing generator is caused by deterioration of the generator’s propellant due to high air humidity and temperature fluctuations over a long period of time. This could lead to potential injury on the driver and passenger.

A Smooth Recall

Volkswagen has already taken the necessary steps with its dealer partners to ensure parts availability and that the recall is conducted smoothly and efficiently, and the nationwide recall will be carried out in phases to manage the number of cases so customers can rest assured that this will be handled professionally.

All notifications to identified owners, based on the Volkswagen database will be conducted by email and WhatsApp, and customers who purchased the vehicle from a previous owner or a used car dealership are advised to urgently contact the nearest Volkswagen authorised dealer for verification.

Customer Satisfaction First

Should parts replacement be required in the event of parts replacement, all labour and replacement parts for this service will be at no cost to owners. Owners may visit this action line here and key in their 17-digit VIN number which can be found at the bottom left of their vehicle’s windscreen.

More information can be found on the Official Volkswagen Malaysia Website.